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Hi, thanks so much for calling hud dot loans, how can I help you today? 

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May I please have your full name?
The best phone number to reach you on in case we get disconnected and also for one of our mortgage bankers to call you back?
Are you looking for a 221-d-4 construction loan, a 223-f purchase or refinance loan, a 232 healthcare loan or something else?
What is the estimated number of units? (if a range, add to the notes)
Is there any additional information we should be sharing with our hud mortgage bankers? The more information you give me the better I can direct your inquiry.